Using "e-butler," the hotel's personalized smartphone app, guests can start issuing instructions to their butler before they even check in, whether it's ordering a limousine or a bottle of champagne. Visitors preparing for an extended stay often want the furniture in their rooms completely rearranged. One of the most memorable requests came from a guest who wanted her bathtub filled with chlorinated pool water (which the butlers obliged without asking why).
Credit: AP Photo/Richard Drew